The Shipping Policy at Heavenly Bite, is hard to ensure that your favorite sweets are delivered fresh, safely, and on time. This Shipping Policy outlines our procedures for order processing, delivery times, and shipping charges.
Order Processing
-
We usually process orders within 24 hours of placement.
-
If you place an order after 2:00 PM or on weekends/holidays, we will process it on the next business day.
-
Once we confirm your order, we will send you an order confirmation email. After dispatch, we will provide a shipping and tracking update so you can follow your package.
Delivery Areas
-
We deliver to all areas within Stockholm.
-
If we don’t currently deliver to your location, please contact our support team to check availability.
Delivery Time
-
Standard Delivery: We deliver within 1–2 business days, depending on your location.
-
Delivery may take a little longer during peak seasons, festivals, or sales.
Shipping Charges
-
We will calculate the final shipping charges at checkout.
Packaging & Freshness
-
We carefully pack all sweets in sealed, food-grade, eco-friendly packaging to ensure freshness.
-
Perishable products are delivered with special care to ensure they reach you in perfect condition.
Delays & Issues
We do our best to deliver on time, but delays may occur due to:
-
Weather conditions
-
Courier/logistics partner delays
-
Public holidays or unforeseen events
If your order is delayed, our team will keep you updated and assist you promptly.
Incorrect Address
Please ensure your shipping address and contact details are accurate at the time of order. Heavenly Bite will not be responsible for failed deliveries due to incorrect or incomplete information provided by the customer.